CRM for online stores · no subscription
Shopify, Amazon, DHL, Stripe, VAT invoices, telephony, stock: switch on only what your store actually uses. Pay once per module. Installation, data migration and training are included.
Core $750 with one channel, one carrier and one messenger · $0 a month · code and data are yours
We assemble one system for this: only the modules you need, one payment, and it is yours.
A typical cloud CRM for a European store costs $50 to $300 a month plus a fee per user. Over three years that is the price of a system of your own, which you never actually get.
| Rent · cloud CRM | Own · Gravitum | |
|---|---|---|
| Payment | monthly, grows with the number of operators | once per module |
| Users | limited by the plan | unlimited |
| Features | the whole plan, needed or not | only the modules you chose |
| Data | on the vendor's server | on your server, your backups |
| If you stop paying | access disappears | the system keeps working |
| Over three years | $1,800 – $10,800 | $750 – $4,500, once |
The core is required. Then add only what your store has. Change your mind in a year: a module can be added later, nothing gets rebuilt.
Marketplaces, websites, carriers, payments, VAT invoices, telephony, messengers, accounting, restaurants, booking, migration from other systems. Click a service to see the module.
Your service is missing? If it has an API, we connect it as a separate module. We quote after a call; usually it costs the same as a regular connector.
The system was built for a phone-accessories retailer: seven storefronts on Prom, two carriers, fiscal receipts, telephony, payroll. Ten weeks to daily use. Now we install the same modules for you. The store's name is withheld at its request; the demo runs on invented data.
New orders land within five minutes. If a feed goes quiet, the team hears within thirty: the marketplace hides failures inside a success reply, so the system watches for silence.
Stage, items with the store catalogue, chat, calls, reminders and the full audit trail. Stuck orders surface after a day. Colleagues see who is holding what.
Recipient, city and branch prefilled from checkout, price calculated, printed on a thermal label and tracked until delivered. Returns and redirects too.
Packing lists per carrier, kits decomposed from the bill of materials. A fiscal receipt is issued the moment an order is released. No receipt, no next stage.
Cash on delivery has no status on the marketplace, and prepaid money moves through states that do not mean “arrived”. Payout registries are parsed from the inbox and confirmed by an admin.
Type, brand, device, colour and print parsed from 95,000 product names. ABC/XYZ, seasonality, price changes, stock-outs and lost sales, under a second for a month of data.
Tasks with a bot and push notifications, and a TV screen with stuck orders and operator throughput, refreshed every thirty seconds.
Each operator's shifts, lateness rules and bonuses tied to CRM metrics. Payroll is calculated per period from the schedule and the metrics, with a breakdown for every person.
No forty-page specification. A configuration from the builder and one call.
You pick modules in the configurator and send them. Within one business day you get an invoice and the list of accesses we will need.
We install the system on your server or our hosting, connect the modules, migrate products and customers from Excel or your old CRM.
Operators work in the new system next to the old one. Whatever is awkward gets fixed in a day or two. Team training is included.
Code and data are yours. Add modules when a need appears. The first month of support is included.
You rent a VPS from any provider, from $6 a month, and pay them directly. We install the system and set up backups and updates. You work in a browser from any device.
If you do not want to deal with servers. A separate copy of the system just for you; backups, updates and monitoring included. Move to your own server any time, the database goes with you.
Orders with stages and queues, a customer card with history, users and roles, an audit log, basic reports, Telegram alerts. Plus installation, data migration, team training and a month of support.
You pay for a module when it is connected, and it is yours. No charges per operator, order or message. You only pay for what you order on top: a new module or a change made specifically for you.
Bug fixes in your modules are free while you use the system. New capabilities come out as new modules: we show what appeared, you decide whether you need it.
On your server or on a separate copy on our hosting. Either way the database is yours: nightly backups, an Excel export at any moment, access only for you.
If the service has an API, we connect it as a separate module. We estimate after a call; usually it costs the same as a regular connector. Without an API there are options too: scheduled file imports or email.
As many as you like. The price does not depend on the number of people, orders or storefronts.
Yes: products, customers, order history. You export from KeyCRM, SalesDrive or a spreadsheet, we reconcile and load it. Included in installation.
Half at the start, half after launch, invoiced to your sole proprietorship or company. If within 14 days after launch the system does not fit, we refund the money and hand you the database with your data in Excel.
Python with FastAPI, PostgreSQL, React, Docker. A common stack that is easy to hire for. The code lives in your repository, every module has documentation and there are over 900 automated tests.
We reply within one business day: an invoice, the list of accesses and a launch date.
hello@gravitumcrm.com